cameroon gce 2023 intermediate level Professional Communication Techniques 2
cameroon gce 2023 intermediate level Professional Communication Techniques 2
You core an Administrative Assistant in JOYUOS VENTURES BAMENDA . Communicating within and
without the organisation necessitates some principles professionally known as etiquette. Each type of communication
has its etiquette and it is for this reason that you have to answer the following questions:
a) What is etiquette?
b) Give the importance of etiquette to the organisation
c) State three rules of etiquette in each of the following types of communication:
• Telephone communication
• Email communication
• Meeting communication
• Greetings
Question 1
(lmark)
(Total =10 marks)
