cameroon gce intermediate level 2025 sales method and communication 1
cameroon gce intermediate level 2025 sales method and communication 1
From the second image:
- Which of the following represents the role of a sales person?
- A Must be courageous
- B Good physical presentation
- C Sell to current and new customer
- D Must be very flexible
- One of the following portrays the quality of a salesperson at DOVV Yaoundé
- A Train customers and employees
- B Take courses in selling
- C Produce products to be sold
- D Anxious to make sales
- The process through which sales persons identify qualified potential customers is called
- A Presentation
- B Prospecting
- C Pre approach
- D Objection handling
- Which of the following is a reason why consumers should be protected?
- A To encourage sales
- B To prevent misleading advertisement
- C To create awareness
- D To gain customers
- “Are you buying the car for your personal use, office use or commercial use?” This is an example of a/an
- A Alternative question
- B Closed question
- C Open question
- D Braced question
- The Process of making SPARS Super market products available to consumers is describe as
- A Sales
- B Distribution
- C Exchange
- D Barter
- Which marketing activity involves the selling of goods and services in bits to final consumers?
- A Retailing
- B Wholesaling
- C Manufacturing
- D Sorting
- The end result of an effective communication process is
- A Customer satisfaction
- B Sales presentation
- C Profit generation
- D Feedback messages
- In order to increase sales, Colgate decided to sell toothpaste and toothbrush at the price of the toothpaste. This sales promotion technique is referred to as
- A Coupons
- B Combination offers
- C Warranties
- D Rebates
- Mr. Felix who sells goat meat catches the glimpse and smiles of Mr. John and immediately knows he is interested in buying a plate. This is an example of
- A Non-verbal communication
- B Verbal communication
- C Oral communication
- D Written communication
- Which method of selling enables direct contact between the sales person and customers?
- A Contact sales
- B Visual sales
- C Distance sales
- D Private sales
- The sales of goods to customers through the use of a machine that does not require human intervention is called
- A Assisted self-services
- B Self-service
- C Exhibit
- D Automatic vending
- Jumia posts products on their website which enables customers to choose and pay through a computer network. This form of distance selling is
- A Through the internet
- B By correspondence
- C Telemarketing
- D Press release
