cameroon gce advanced level 2025 professional communication skills 1

Based on the image provided, here is the extracted data, which includes a set of multiple-choice questions from a business studies or commerce exam.

Question 1

One of the characteristics of a business letter is that It should be

A. dated

B. personal

C. confidential

D. typed

Question 2

Two dispositions are mostly used when writing business letters. Select the one which is landscape.

A. French sense

B. Width sense

C. Italian sense

D. Legal (A4 size)

Question 3

The default top margin of a business letter is

A. 2.5 cm

B. 4.0 cm

C. 1.5 cm

D. 5.0 cm

Question 4

Identify the problem arising from expression in effective communication.

A. Wrong assumption

B. Cultural

C. Perception

D. Semantic

Question 5

The best way to seek information on matters regarding the financial situation of a customer is through a/an

A. Status inquiry

B. Letter of inquiry

C. Request for information

D. Application for bank statement

Question 6

A letter addressed by a prospective customer to a supplier to have information about his product is called a/an

A. Order

B. Delivery note

C. Inquiry

D. Consignment note

Question 7

Replies to Invitations to tender are called

A. Sealed bid tender

B. Tender

C. Open tender

D. Estimate

Question 8

Suppliers obligation to an order is to

A. Deliver the goods

B. Receive the goods

C. Pay the price

D. Confirm the order

Question 9

A letter of consignment is prepared and sent to a

A. Driver

B. Supplier

C. Buyer

D. Transporter

Question 10

The main characteristics of a status enquiry is that it should be

A. Nicely displayed

B. Confidential

C. Straight forward

D. Free from errors

Question 11

Cash discount is calculated as a rate applied on

A. Gross amount

B. Gross amount after rebate is deducted

C. Commercial net

D. Financial net

Question 12

Calculate the net amount payable for goods worth 325,000CFAF with VAT at the standard rate

A. 62.563

B. 262.347

C. 375.501

D. 387.563

Question 13

A customer ordered three items from a particular supplier through order N° 008. Upon reception of the goods, two out of the three were delivered; meanwhile the invoice was calculated for all the three items. Determine the document to be used by the supplier to correct this error.

A. Advice note

B. Debit note

C. Credit note

D. Goods received note

Question 14

It is a payment instrument that obliges the drawee to accept by signing

A. Money order

B. Bill of exchange

C. Promissory note

D. Bank cheque

Question 15

The type of money order as means of payment wherein the sender only collects a receipt as evidence of value sent is

A. Card

B. Telegraphic

C. Postal

D. Letter