cameroon gce intermediate level 2025 sales methods and communication 1
cameroon gce intermediate level 2025 sales methods and communication 1
- Which of the following represents the role of a sales person?
A Must be courageous
B Good physical presentation
C Sell to current and new customer
D Must be very flexible
- One of the following portrays the quality of a salesperson at DOVV Yaoundé
A Train customers and employees
B Take courses in selling
C Produce products to be sold
D Anxious to make sales
- The process through which sales persons identify qualified potential customers is called
A Presentation
B Prospecting
C Pre approach
D Objection handling
- Which of the following is a reason why consumers should be protected?
A To encourage sales
B To prevent misleading advertisement
C To create awareness
D To gain customers
- “Are you buying the car for your personal use, office use or commercial use?” This is an example of a/an
A Alternative question
B Closed question
C Open question
D Braced question
- The Process of making SPARS Super market products available to consumers is describe as
A Sales
B Distribution
C Exchange
D Barter
- Which marketing activity involves the selling of goods and services in bits to final consumers?
A Retailing
B Wholesaling
C Manufacturing
D Sorting
- The end result of an effective communication process is
A Customer satisfaction
B Sales presentation
C Profit generation
D Feedback messages
- In order to increase sales, Colgate decided to sell toothpaste and toothbrush at the price of the toothpaste. This sales promotion technique is referred to as
A Coupons
B Combination offers
C Warranties
D Rebates
- Mr. Felix who sells goat meat catches the glimpse and smiles of Mr. John and immediately knows he is interested in buying a plate. This is an example of
A Non-verbal communication
B Verbal communication
C Oral communication
D Written communication
- Which method of selling enables direct contact between the sales person and customers?
A Contact sales
B Visual sales
C Distance sales
D Private sales
- The sales of goods to customers through the use of a machine that does not require human intervention is called
A Assisted self-services
B Self-service
C Exhibit
D Automatic vending
- Jumia posts products on their website which enables customers to choose and pay through a computer network. This form of distance selling is
A Through the internet
B By correspondence
C Telemarketing
D Press release
IL 2025 SALES METHODS AND COMMUNICATION