cameroon gce intermediate level 2025 sales methods and communication 1

cameroon gce intermediate level 2025 sales methods and communication 1

cameroon gce intermediate level 2025 sales methods and communication 1

  1. Which of the following represents the role of a sales person?

    A Must be courageous

    B Good physical presentation

    C Sell to current and new customer

    D Must be very flexible

  2. One of the following portrays the quality of a salesperson at DOVV Yaoundé

    A Train customers and employees

    B Take courses in selling

    C Produce products to be sold

    D Anxious to make sales

  3. The process through which sales persons identify qualified potential customers is called

    A Presentation

    B Prospecting

    C Pre approach

    D Objection handling

  4. Which of the following is a reason why consumers should be protected?

    A To encourage sales

    B To prevent misleading advertisement

    C To create awareness

    D To gain customers

  5. “Are you buying the car for your personal use, office use or commercial use?” This is an example of a/an

    A Alternative question

    B Closed question

    C Open question

    D Braced question

  6. The Process of making SPARS Super market products available to consumers is describe as

    A Sales

    B Distribution

    C Exchange

    D Barter

  7. Which marketing activity involves the selling of goods and services in bits to final consumers?

    A Retailing

    B Wholesaling

    C Manufacturing

    D Sorting

  8. The end result of an effective communication process is

    A Customer satisfaction

    B Sales presentation

    C Profit generation

    D Feedback messages

  9. In order to increase sales, Colgate decided to sell toothpaste and toothbrush at the price of the toothpaste. This sales promotion technique is referred to as

    A Coupons

    B Combination offers

    C Warranties

    D Rebates

  10. Mr. Felix who sells goat meat catches the glimpse and smiles of Mr. John and immediately knows he is interested in buying a plate. This is an example of

    A Non-verbal communication

    B Verbal communication

    C Oral communication

    D Written communication

  11. Which method of selling enables direct contact between the sales person and customers?

    A Contact sales

    B Visual sales

    C Distance sales

    D Private sales

  12. The sales of goods to customers through the use of a machine that does not require human intervention is called

    A Assisted self-services

    B Self-service

    C Exhibit

    D Automatic vending

  13. Jumia posts products on their website which enables customers to choose and pay through a computer network. This form of distance selling is

    A Through the internet

    B By correspondence

    C Telemarketing

    D Press release

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IL 2025 SALES METHODS AND COMMUNICATION


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