cameroon gce 2023 intermediate level Sales Methods and Communication 1

cameroon gce 2023 intermediate level Sales Methods and Communication 1

cameroon gce 2023 intermediate level Sales Methods and Communication 1

Baudouin products face COGEN to face 1. Baudouin and has interaction been his role employed i istotobuy convince by thethe manager people ‘ of 7.
A Salesperson.
B Wholesaler.
C Retailer.
D Communicator.
The verbal and nonverbal transmission of
information between buyers and sellers is referred
to as
A Communication methods.
B Direct marketing.
C Advertising.
D Sales promotion..
in a
company’s
s considered to be a
In the communication process, anything that may
cause disorder for the message not to be properly
understood by the receiver as intended is best
described as
A Encoding.
B Decoding.
C Noise.
D Feedback..
A major quality that the sales manager will 8.
consider when recruiting sales people for a
company will be
A Communication skills.
B Information skills.
C Religion background.
D Mental status.
2.
3. An individual or organisation that purchases
goods and services either for household
consumption, further production or resale is
called a
A Wholesaler.
B Consumer.
C Customer.
D Marketer.
An example of a mass media tool that the
management of CDC can use to advertise its
products is
A Annual report.
B Sponsorship.
C Radio.
D Directories.
9.
A promotional mix element in which there is a
face to face interaction with one or more
prospective purchasers for the purpose of
convincing them to buy is referred to as
A Personal selling.
B Direct marketing.
C Public relation.
D Advertising.
10.
4. What pushes a consumer to buy a product is
called
A Customer profile.
B Motivation.
C Consumers right.
D Friends.
5. A customer’s physical appearance and ethical
behaviour towards new customers at a sales point 11.
are factors linked to
A Customer reception.
B After sales services.
C Sales negotiation.
D Follow up.
The main reason a new company may decide to
use sales promotion for its products is to :
A Increase sales
B Encourage trial of the product
C To fight competition
D To increase its market share.
6. What is main reason why the solar panel
installation company will decide to use a
direct channel to distribute it products?
A The technical nature of the product
B The perishability of the product
C The fact that customers are found all over
the country
D The transportation cost
12. In the communication process, part of the
receivers reactions to the message that returns to
the sender is termed
A Response.
B Noise.
C Decoding.
D Feedback.