The six phases of the System Development Life Cycle, from planning through to support and maintenance, and the most popular SDLC models.

Why organizations outsource system development, the outsourcing process, and how data capture errors are prevented through verification and validation.

The building blocks of data – bit, byte, field, record, table and database – and the problems of traditional file processing that databases solve.

The range of career opportunities in computing, from hardware roles like network engineer and hardware engineer to software roles like software engineer and cloud architect.

Where computers are used across society, from education and healthcare to transport, defense, government and research.

What ergonomics means, the health hazards of prolonged computer use such as RSI and CVS, and the safety precautions and workstation setup that prevent them.

How data is organized into tables, fields and records inside a database, the Entity-Relationship model, and the different types of relationships between tables.

What a DBMS is and its main objectives, the difference between flat-file and relational databases, and the role of SQL as a database language.

What defines a project, the project management life cycle from initiation to closure, and the qualities that make an effective project manager and team.

How PERT charts and Gantt charts are used to schedule and track a project, worked examples of both, and the key differences between them.