Modes of Communication
- Verbal communication: face-to-face conversations, phone calls, video conferencing.
- Non-verbal communication: text messages, emails, social media, instant messaging.
- Visual communication: images, videos, infographics, diagrams.
Strategies for Effective Communication
- Clarity: using simple language and avoiding jargon.
- Conciseness: keeping messages brief and to the point.
- Awareness of audience and context: considering the recipient’s needs and the situation.
- Active listening and feedback: paying attention, asking questions, and confirming understanding.
Hostile or Derogatory Online Behaviour
This refers to online content or behaviour intended to harm, harass, or discriminate against individuals or groups, such as cyberbullying, hate speech, online harassment, and discriminatory content. The impact can include emotional distress, social isolation, loss of self-esteem, and even physical harm.
Behavioural Rules for Digital Technologies
- Respect others online: avoid offensive language and refrain from sharing personal information without consent.
- Protect yourself online: use strong, unique passwords, enable two-factor authentication, and be cautious with links and downloads.
- Be responsible online: avoid spreading misinformation, report hostile content, and respect intellectual property.
- Maintain privacy and security: use privacy settings and encryption, keep software updated, and back up data.
