Ordinary level 2026 South West mock professional communication techniques 2

Posted on April 21, 2026 by T- frank

Ordinary level 2026 South West mock professional communication techniques 2

Examination Questions Extraction: Section B

The following structured questions have been extracted from the provided document image:

QUESTION ONE

On the 3rd of March 2026, Mrs Njatoh Pauline, the Sales Manager of Paper Gate, P.O Box 345 Buea, received a Fax being an inquiry from National Comprehensive High School, P O BOX 102 Limbe asking for relevant information about office stationery and equipment sold.

The following day, the Sales Manager sent a reply indicating the following items in stock:

A4 typing sheets, ref A4TPW at 15,000 per carton
A4 duplicating papers, Ref, A4PW at 16000frs per carton
C4 envelopes, Ref. C4ENW at 10,000 a carton
carbon papers Ref A4CPB at 12,500 a carton
NCR papers, Ref NCR4U at 15000 per roll and
A3 drawing papers, Ref A3DPW at 25,000 per packet

The above goods are subjected to a 2% trade discount for orders above one million, 1 percent cash discount for payments within two weeks after delivery, carriage paid for orders above two million.

Work required:

a. Write a reply to the letter of inquiry using a semi indented style with open punctuation and ref, PG/08/26. (12mks)
b. Fill the enclosed quotation No 8. APPENDIX 1. (8mks)

QUESTION 2.

On the 28th of February 2026 Mr. Enow John Abia, Manager of SATALITE Furniture Mutengene, P.O Box 546, Tiko, caught Mr. Ebai John, company security agent stealing some wood from the company premises. Two days later, a case was filed against him at the Mutengene Police Station.

The commissioner of Police forwarded the matter to the State Counsel, P.O. Box 496 Tiko, and a case file No 4301 was established for hearing on the 10th of March 2026 at the Tiko Court of First Instance.

The accused approached the Manager one week before the hearing and requested for an amicable settlement. The Manager granted the request and asked you to withdraw the case from the State Counsel.

Work Required:

1. Define legal correspondence and list two characteristics of a legal correspondence. (5mrks)
2. Write the letter for your boss’s signature informing the State Counsel of the decision. The last letter bears the reference SF/54M/2026. (15mks)

QUESTION 3

Ordinary level 2026 South West mock professional communication techniques 2